Terms of Service

Welcome to FitnessPhoenix, where we're committed to providing you with top-quality fitness products and a seamless shopping experience. To ensure clarity and transparency, please read our Terms of Service carefully.

1. Ordering and Payment:

  • By placing an order with FitnessPhoenix, you agree to provide accurate and complete information.
  • Payment must be made in full at the time of purchase.

2. Shipping:

  • Refer to our Shipping Policy for detailed information on shipping times, costs, and delivery.

3. Returns and Exchanges:

  • Our Returns and Exchanges Policy outlines the conditions and process for returning or exchanging products.
  • Damaged products due to user negligence, misuse, or failure to adhere to care instructions will not be eligible for return or refund.

4. Product Care:

  • Follow care and usage instructions provided with your product to ensure its longevity and performance.
  • Neglecting care instructions may result in damage that is not covered by our return policy.

5. Warranty:

  • FitnessPhoenix offers a limited warranty on select products. Refer to product-specific warranty information for details.

6. Intellectual Property:

  • All content on the FitnessPhoenix website, including but not limited to logos, images, and text, is protected by intellectual property laws and is the property of FitnessPhoenix.

7. Limitation of Liability:

  • FitnessPhoenix shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products.

8. Governing Law:

  • These Terms of Service shall be governed by and construed in accordance with the laws of the British government.

9. Changes to Terms:

  • FitnessPhoenix reserves the right to update, change, or replace any part of these Terms of Service at our discretion. It is your responsibility to check this page periodically for changes.

By continuing to use the FitnessPhoenix website and purchasing our products, you agree to these Terms of Service. If you have any questions or concerns, please contact our customer support team in the contact section of our website. Thank you for choosing FitnessPhoenix for your fitness journey! 🏋️‍♀️💙